A.  Our company’s own stock is limited.

A.  We are a Limited company registered with Chiba-Prefecture Public Peace Commission Japan since 1998. You can confirm both our address and the fact that we are a legally registered and a legitimate company with Kashiwa city “ Chamber of Commerce ” Chiba Prefecture. Please feel-free to crosscheck our credentials and reputation.

A.  To process your order we need “Adjustable/Refundabble” (minimum) deposit @ USD$800 per unit. This will upgrade you from a member to a priveleged customer at Nexuss Int’l Co.,Ltd.

A.  No we do not accept L/C or Crossed Cheques from foreign countries. In case if your country does not allow you to deal except against L/C, then “An equal amount should be initially transferred before opening L/C”.

A.  Japanese auctions are “For Limited Members”, and hence only dealers are allowed to buy or sell. With widest choices to fit your exact requirement, these auctions will also ensure competitive prices. From advertised stock you might not get the actual condition report by auction inspector or the dealer’s Red Book Value. We send you the exact price break-up with all proofs, to your satisfaction.

A.  Visitors are classified as FREE & GOLD. Free are immediately approved from the website to view but Gold/Dealers are approved by Nexuss Admin. Gold/Dealers have to place order to get full benefits as stated on the website.

A.  It is shop owners,dealers & exporters Hype ,since normally by changing couple of belts,filters and battery & tires boosts performance. No overhaul is necessary unless it has a broken engine

A.  Please make sure that you are typing your login and password exactly, They are CASE SENSATIVE.

A.  Please check the reputation of the company but if there are no bad words then usually Japanese Companies are reliable.

A.  No we normally prefer E-Mails.

A.  No we send vehicles out of Japan after confirmation of 100% payment against our original invoice.

A.  Yes we have fluent English speaking staff looking after Exports.

A.  We work 60-70Hrs per week ,this enable us to attend your urgent enquiries sooner. For “Most Urgent Requests” please contact on Mobile Telephone (0081-903-217-5927)

A.  Nexuss completes all orders by acquiring vehicles from wide choices. We share ‘Open Information Exchange’ and our customers are asked to trust us for best prices and fully checked vehicles.

A.  Please read all in detail at “How to Buy” page How_to_buy

A.  Highest bids will be placed as ‘Tender Bids’ and the results will be announced upon closing.

A.  For Maker options we can confirm to recommend a similar vehicle, but if seen in our database a vehicle with after market options (such as aero Kit,front grill etc) then the chances are few. For popular models our Japan Port Delivery Time is just “ONE WEEK AFTER PLACING ORDER”.

A.  Yes we can but only Foreign Brands like BMW M.Benz Cadillac etc “ NO JAPANESE BRANDS IN L.H.D ARE SOLD WITHIN JAPAN ”, SOME RE-IMPORTS ARE AVAILABLE.

A.  We can refund your deposit by bank transfer or crediting via your suggested method. A bank transfer will incur a bank charge of minimum ¥3500. A cancellation of a credit card transaction wont show up on your credit card until bill for a month. Your credit card will be updated after your next billing date.

A.  From CAA Tokyo auction, this service is free of cost. But, we mostly recommend inspected vehicles, either by auction inspectors or our company’s authorized inspectors. Please discuss your individual requirement(s).

A.  We shall translate every detail and will also try to discuss promptly via online chat systems.

A.  Maybe in 24 hours after acceptance of order followed by a confirmation of advance guarantee For popular models our “Japan Port Delivery Time” is just “ONE WEEK” after placing order.

A.  Yes, the chances are better

A.  Please regularly check your E-mail box on minimum 4-Hourly basis for our new messages. If MSN/SKYPE chat ID is available is better for emergency online discussions. We are working for an average of10 to14 hours daily .Since Japanese auctions lists are continuously updated till the last moment and there can be good news in last minutes or earliest morning hours.

A.  Sure maybe 1 x Front , 1 x Back and 1 for Auction Inspector Report. We do not purchase any car on our own without confirming with the customer and seeing is beleiving. Therefore a customer will approve a car only after he sees pictures.

A.  We will be in constant touch via E-Mails and Online “Live Chat”.

A.  Yes we charge a minimum US$20 for this private service.

A.  Either you send us via Paypal by a” Pay on Line” link on our website or you can transfer the safe and old-fashioned way “Via Bank TT”.

A.  Yes there maybe between US$50-150 for extra services, eg; Negotiating charges by Auction house is about $50 extra. For very dear cars we might have to fight (if situation arises)between $200-300 above your budget. We need this room for breathing,if you do not have fighting budget please inform us before auction starts.

A.  There are many cases where bidding does not meet the owners reserve and the vehicle is not sold at the auction. Usually about 40% of all units do not meet the reserve at auction. If the reserve price is met the seller will negotiate. Auctions are held weekly so usually owners put them through the next week or at another auction later in the same week.

A.  Usually you will be advised by email same day after the auctions close. Occasionally there are delays in notification from Tenders. Please wait at least 24 hours for notification. If you still have not received confirmation please email us.

A.  You may bid on as many cars as you wish, but your deposit of ¥50,000 only covers one successful purchase. If you wish to purchase many vehicles you should send a larger deposit @¥50,000 per vehicle.

A.  We always attempt to get the vehicle on the first possible ship, but in odd cases we might miss a ship due to non-availability of documents at the time of customs. Such delays can be possible due to various reasons which will be promptly notified before hand.

A.  Only on following terms you can cancel or refuse the car. Order cancellations for vehicle purchased from Cars Auctions Online (before car is shipped) An absolutely necessary cancellation will be subjected to a penalty of about US$650 per unit, if the car price is below $13,000; If the car price is equal to or higher, an additional 10% penalty might be surcharged However the penalties can be relaxed for very popular brands but only after new customer or local auction has successfully purchased your cancelled vehicle In all cases, the buyer will be responsible for any losses incurred and we will stand on your side at all time.

A.  Please refer to shipping calculator from the above link named “Shipping” to get an approximate idea of Shipping Cost. Nexuss International does not guarantee perfect calculation of freight as It varies from time to time depending on currency fluctuations.

A.  For deferred payments please read our terms

A.  Yes, We will only provide Spare parts for the cars we sell to our customers at 0% profit. We choose not to sell Spares Parts as a trade alone.

A.  Yes, but we can only quote firm costs after a vehicle is purchased. We can put new tires on the vehicle, install spoilers, fix aluminium wheels etc. at a price after the type and model of vehicle is determined.

A.  Yes, but only at the expense of the customer. There may be an additional service charge depending on the vehicle and the amount of labour needed. Re-routing of such vehicles are done through our yard and for this reason extra land transport charges are also charged.

A.  Details of grading is seen on Gao and other net auctions, we shall assist you in understanding the inspection & grading system of auction vehicles. Due to human checker the same vehicle can be awarded different grades by different inspectors.

A.  See Below
1> Accidented Cars are not Drivable on Roads. Needs repair.
2> Accident cars are sold in Japan as "NO CLAIM VEHICLES".
i.e. No claims are accepted on Accidented vehicles by us.
3> Accident cars are " TRANSPORTED IN CONTAINERS OUTSIDE JAPAN".
4> Accident cars are "OVERCHARGED FOR INLAND TRANSPORTATION".
5> Accident cars prices are "EVALUATED ACCORDING TO ITS DAMAGE CONDITION".
6> Accident cars are "ONLY PURCHASED UPON 50% ADVANCE/GUARANTEE"
Against our Pro Forma invoice

A.  May be due to pop-up blocking toolbar or security of your browser. Please press control key, [Ctrl] when you are clicking the Link for “Live Auction Access”

A.  Sure you are most welcome. We assist genuine cases.

A.  No, but we have few Liasons outside Japan and have limited overseas stock. This information will be updated regularly and will be shared with our priveleged members.

A.  Maybe you are trying with Firefox or Netscape browser, please try with INTERNET EXPLORER.

A.  Yes, you are instantly entitled to our service charges as per Urgent Mode (within 03 days tariff). But you can get same discount when we charge you to complete payment against your order but payment should be confirmed within 03 days in our bank.

A.  For certain auctions the fees are slightly higher, or when we have to make purchase your choice car through internet. Also, if the car is exported from another Japanese port of loading where our agent office is hiring local services from another agent. This will and might increase by about USD$100 per service, which is petty cash in return to what we offer.